Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site or App, register on the site or App, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site or App. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site or App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site or App related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site or App. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site or App, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
iFamCare, Inc. may collect and use Users personal information for the following purposes:
- – To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- – To improve our Site or App
We may use feedback you provide to improve our products and services.
- – To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- – To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site or App.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site or App.
Sensitive and private data exchange between the Site or App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site or App is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site or App from those we actually know are under 13, and no part of our website or App is structured to attract anyone under 13.
Your acceptance of these terms
By using this Site or App, you signify your acceptance of this policy and Terms and Conditions. If you do not agree to this policy, please do not use our Site or App. Your continued use of the Site or App following the posting of changes to this policy will be deemed your acceptance of those changes.
780 Montague Expressway, Suite 601
San Jose, CA 95131
This document was last updated on September 13, 2015