At this point no additional cloud charges are applied.
Is there any monthly cost associated with Helmet usage, such as cloud storage cost?
Does Helmet have a wall mount?
Yes. Helmet comes with a wall mount kit for your convenience.
Is Helmet battery-operated?
Helmet does not require a battery. It comes with a power adaptor for operation.
Does Helmet have open source firmware?
Not at this moment but soon we will make our API available based on approval and screening. We believe many creative projects and ideas will come through this channel so we are definitely thinking about it. Please check back soon!
What can I monitor with Helmet?
Helmet is intended for a large variety of uses. You can monitor virtually anything that is important to you: your home, office space, children, pets, elderly parents, or your valuables.
Are there any requirements for the Internet for Helmet?
Helmet is a Wi-Fi based monitor, which means its performance will depend on the Internet speed. We recommend at least 2.5 Mbps upload speed for adequate functioning of the monitor.
Are there any requirements for router for Helmet? Does it work with hotspot?
Helmet works on 2.4 GHz frequency. If you have a dual band router, you need to select lower frequency for Helmet. Helmet will give you best performance when located within 20-30 feet from the router. Helmet will also work with hotspot.
What kind of devices does Helmet work with?
Helmet is designed to work with majority of smart devices running on iOS and Android platforms, such as phones and tablets. A short list includes: iPhone 5 and later, Samsung Galaxy, Samsung Note, HTC One, LG Edge, Nexus, iPad Mini & Air, and more. Let us know if you have specific questions regarding compatibility. You need to be running at least iOS 7.0 or Android 4.0 for smooth operation.
What kind of plug does Helmet use? What do I need to have Helmet work overseas?
Helmet comes with a standard US plug. In order to use it abroad, you need a plug convertor. No electricity convertor is necessary though, as Helmet supports both 110V and 220V.
Where does Helmet store my media data?
Helmet comes with a memory slot for a MicroSD memory card to store your data. In the nearest future, cloud storage options will also become available.
How many users does one Helmet support?
If you only have one Helmet, all your family (and friends) can still use it! iFamCare app allows up to four viewers using Helmet simultaneously but you can invite unlimited number of people to view your video with limited access.
What is that built-in laser made for?
The main purpose for the laser is to play with your pets – and we don’t mean only cats or dogs. Parrots, geckos, fish and even spiders are known to chase laser beams!
What can Helmet do?
Helmet can stream video, take photo and video, and send you alerts when motion or sound is detected. You can share your videos and photos on social media or email them to your friends. Helmet also provides a public video feed sharing platform where you can share your media with other users and comment on other people’s videos or pictures. In addition to that, it has a built-in laser to play with your pet, and two-way audio so that you could communicate even when you’re far away. Helmet also features environment monitoring to keep track of smoke, formaldehyde, benzene, carbon monoxide, hydrogen, ethanol, ammonia, and cigarette smoke in the air.